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Rental Representative

THE OPPORTUNITY:

We are currently seeking an entry-level candidate to fill a Rental Representative role at our Saanichton Aerial branch. This individual will be instrumental to our success by ensuring that we are providing a high level of service to our customers. 

RESPONSIBILITIES:

  • Provide excellent customer service over the phone, and in person, to our Rental and Sales customers;
  • Ensure Branch and Corporate standards for order fulfillment are upheld;
  • Produce reports as needed; 
  • Ensure contract pricing and discounts are properly executed;
  • Write rental contracts;
  • Work with our Service and Delivery team to ensure customer satisfaction;
  • Pro-actively follow up with customers on a regular basis to receive feedback and provide solutions.

QUALIFICATIONS:

  • A passion for customer service;
  • Bachelor's Degree or Diploma in a related field is an asset;
  • Experience in the Equipment Rental or Construction Services industry is an asset;
  • Previous experience in a customer service role;
  • Desire and ability to work independently as well as part of a cohesive team; 
  • Ability and willingness to work overtime as required;
  • Strong oral and written communication skills;
  • Candidates must also have a valid driver's license with a clean abstract.

ABOUT US:

WesternOne has the vision and dedication to become the largest Western Canadian equipment rental, service and sales company through acquisitions and branch development in key areas. During our growth, we will remain dedicated to servicing our customers and the people we work with.

Our specialized locations provide customers with equipment rentals and sales, fuels, and related services to support their businesses.  These product offerings allow us to serve large scale construction projects, home builders, commercial constructors, industrial and movie industry customers.

We pride ourselves on delivering outstanding customer service and providing quality equipment that is maintained by our certified, factory trained mechanics and technicians.

WesternOne is an equal opportunity employer. We thank all who respond; however, please note that only those applicants being considered will be contacted.

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